Current Size: 100%
Nederlands
Netherlands institute for health services research
Prof. C. (Cordula) Wagner, PhD
Prof. C. (Cordula) Wagner, PhD
Programme coordinator Organisation and quality of health care
P.O.Box 1568
3500 BN Utrecht
The Netherlands
E-mail:
c [dot] wagner [at] nivel [dot] nl Research
Publications
- Wagner, C., Smits, M., Sorra, J., Huang, C.C.
Assessing patient safety culture in hospitals across countries. International Journal for Quality in Health Care, 2013
Open Access | Pubmed 13 mei 2013 - Merten, H., Zegers, M., Bruijne, M.C. de, Wagner, C.
Scale, nature, preventability and causes of adverse events in hospitalised older patients. Age and Ageing, vol. 42, 2013, nr. 1
Open Access | Pubmed 23 januari 2013 - Baines, R.J., Langelaan, M., Bruijne, M.C. de, Asscheman, H., Spreeuwenberg, P., Steeg, L. van de, Siemerink, K.M., Rosse, F. van, Broekens, M., Wagner, C.
Changes in adverse event rates in hospitals over time: a longitudinal retrospective patient record review study. BMJ Quality and Safety, vol. 22, 2013, nr. 4
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 21 januari 2013 - Kemper, P.F., Noord, I. van, Bruijne, M. de, Knol, D.L., Wagner, C., Dyck, C. van
Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare. BMJ Quality and Safety, 2013
Open Access | Pubmed 26 februari 2013 - Smits, M., Wagner, C., Spreeuwenberg, P., Timmermans, D.R.M., Wal, G. van der, Groenewegen, P.P.
The role of patient safety culture in the causation of unintended events in hospitals. Journal of Clinical Nursing, vol. 21, 2012, nr. 23-24
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 01 januari 2013 - Martowirono, K., Jansma, J.D., Luijk, S.J. van, Wagner, C., Bijnen, A.B.
Possible solutions for barriers in incident reporting by residents. Journal of Evaluation in Clinical Practice, vol. 18, 2012, nr. 1
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint - Bosch, W.F. van den, Spreeuwenberg, P., Wagner, C.
Variations in hospital standardised mortality ratios (HSMR) as a result of frequent readmissions. BMC Health Services Research, vol. 12, 2012, nr. 91
Open Access | Pubmed 06 september 2012 - Steeg, L. van de, Langelaan, M., IJkema, R., Wagner, C.
The effect of a complementary e-learning course on implementation of a quality improvement project regarding care for elderly patients: a stepped wedge trial. Implementation Science, vol. 7, 2012, nr. 13
Open Access | Pubmed 18 juni 2012 - Zwaan, L., Thijs, A., Wagner, C., Wal, G. van der, Timmermans, D.R.M.
Relating faults in diagnostic reasoning with diagnostic errors and patient harm. Academic Medicine, vol. 87, 2012, nr. 2
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 05 maart 2012 - Zwaan, L., Thijs, A., Wagner, C., Timmermans, D.R.M.
Application of an evidence-based decision rule to patients with suspected pulmonary embolism. Journal of Evaluation in Clinical Practice, 2012
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 23 oktober 2012 - Rosse, F. van, Bruijne, M.C. de, Wagner, C., Stronks, K., Essink-Bot, M.L.
Design of a prospective cohort study to assess ethnic inequalities in patient safety in hospital care using mixed methods. BMC Health Services Research, vol. 12, 2012, nr. 450
Open Access | Pubmed - Botje, D., Plochg, T., Klazinga, N., Wagner, C.
Hospital boards and medical specialists collaborating for quality of care. , 2012
Open Access 18 januari 2012 - Beek, A.P.A. van, Frijters, D.H.M., Wagner, C., Groenewegen, P.P., Ribbe, M.W.
Social engagement and depressive symptoms of elderly residents with dementia: a cross-sectional study of 37 long-term care units. International Psychogeriatrics, vol. 23, 2011, nr. 4
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 13 januari 2011 - Dückers, M.L.A., Wagner, C., Vos, L., Groenewegen, P.P.
Understanding organisational development, sustainability, and diffusion of innovations within hospitals participating in a multilevel quality collaborative. Implementation Science, vol. 6, 2011, nr. 18
Open Access | Pubmed 15 april 2011 - Zegers, M., Bruijne, M.C. de, Keizer, B. de, Merten, H., Groenewegen, P.P., Wal, G. van der, Wagner, C.
The incidence, root-causes, and outcomes of adverse events in surgical units: implication for potential prevention strategies. Patient Safety in Surgery, vol. 5, 2011, nr. 13
Open Access | Pubmed 04 oktober 2011 - Zegers, M., Bruijne, M.C. de, Spreeuwenberg, P., Wagner, C., Wal, G. van der, Groenewegen, P.P.
Variation in the rates of adverse events between hospitals and hospital departments. International Journal for Quality in Health Care, vol. 23, 2011, nr. 2
Open Access | Pubmed 06 mei 2011 - Lubberding, S., Zwaan, L., Timmermans, D.R.M., Wagner, C.
The nature and causes of unintended events reported at 10 internal medicine departments. Journal of Patient Safety, vol. 7, 2011, nr. 4
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 05 december 2011 - Vos, L., Chalmers, S.E., Dückers, M.L.A., Groenewegen, P.P., Wagner, C., Merode, G.G. van
Towards an organisation-wide process-oriented organisation of care: a literature review. Implementation Science, vol. 6, 2011, nr. 8
Open Access | Pubmed 28 maart 2011 - Christiaans-Dingelhoff, I., Smits, M., Zwaan, L., Lubberding, S., Wal, G. van der, Wagner, C.
To what extent are adverse events found in patient records reported by patients and healthcare professionals via complaints, claims and incident reports? BMC Health Services Research, vol. 11, 2011, nr. 49
Open Access | Pubmed 28 november 2011 - Merten, H., Lubberding, S., Wagtendonk, I. van, Johannesma, P.C., Wagner, C.
Patient safety in elderly hip fracture patients: design of a randomised controlled trial. BMC Health Services Research, vol. 11, 2011, nr. 59
Open Access | Pubmed 25 oktober 2011 - Bosch, W.F. van den, Kelder, J.C., Wagner, C.
Predicting hospital mortality among frequently readmitted patients: HSMR biased by readmission. BMC Health Services Research, vol. 11, 2011, nr. 57
Open Access | Pubmed 15 april 2011 - Jansma, J.D., Wagner, C., Kate, R.W. ten, Bijnen, A.B.
Effects on incident reporting after educating residents in patient safety: a controlled trial. BMC Health Services Research, vol. 11, 2011, nr. 335
Open Access | Pubmed 09 februari 2012 - Zwart, D.L.M., Langelaan, M., Vooren, R.C. van de, Kuyvenhoven, M.M., Kalkman, C.J., Verheij, T.J.M., Wagner, C.
Patient safety culture measurement in general care: clinimetric properties of 'SCOPE'. BMC Family Practice, vol. 12, 2011, nr. 117
Open Access | Pubmed 19 december 2011 - Beek, A.P.A. van, Wagner, C., Spreeuwenberg, P.P.M., Frijters, D.H.M., Ribbe, M.W., Groenewegen, P.P.
Communication, advice exchange and job satisfaction of nursing staff: a social network analyses of 35 long-term care units. BMC Health Services Research, vol. 11, 2011, nr. 140
Open Access | Pubmed 04 oktober 2011 - Kemper, P.F., Bruijne, M. de, Dyck, C. van, Wagner, C.
Effectiveness of classroom based crew resource management training in the intensive care unit: study design of a controlled trial. BMC Health Services Research, vol. 11, 2011, nr. 304
Open Access | Pubmed 14 januari 2012 - Zegers, M., Bruijne, M.C. de, Spreeuwenberg, P., Wagner, C., Groenewegen, P.P., Wal, G. van der
Quality of patient record keeping: an indicator of the quality of care? BMJ Quality and Safety, vol. 20, 2011, nr. 4
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 28 maart 2011 - Rosse, F. van, Bruijne, M. de, Stronks, K., Wagner, C., Essink-Bot, M.L.
A prospective mixed methods cohort study to assess ethnic inequities in patient safety in Dutch hospital care. Journal of Epidemiology & Community Health, vol. 65, 2011, nr. Suppl. 1
Open Access - Jansma, J.D., Wagner, C., Bijnen, A.B.
A patient safety curriculum for medical residents based on the perspectives of residents and supervisors. Journal of Patient Safety, vol. 7, 2011, nr. 2
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint - Zwaan, L., Bruijne, M. de, Wagner, C., Thijs, A., Smits, M., Wal, G. van der, Timmermans, D.R.M.
Where do diagnostic adverse events come from? In reply. Archives of Internal Medicine, vol. 171, 2011, nr. 2
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint - Zegers, M., Bruijne, M.C. de, Wagner, C., Groenewegen, P.P., Wal, G. van der, Vet, H.C. de
The inter-rater agreement of retrospective assessments of adverse events does not improve with two reviewers per patient record. Journal of Clinical Epidemiology, vol. 63, 2010, nr. 1
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 07 juli 2009 - Wagtendonk, I. van, Smits, M., Merten, H., Heetveld, M.J., Wagner, C.
Nature, causes and consequences of unintended events in surgical units. British Journal of Surgery, vol. 97, 2010, nr. 11
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 25 maart 2011 - Smits, M., Zegers, M., Groenewegen, P.P., Timmermans, D.R.M., Zwaan, L., Wal, G. van der, Wagner, C.
Exploring the causes of adverse events in hospitals and potential prevention strategies. Quality & Safety in Health Care, vol. 19, 2010, nr. 5
Open Access | Pubmed 23 april 2010 - Jansma, J.D., Wagner, C., Bijnen, B.
Residents' intentions and actions after patient safety education. BMC Health Services Research, vol. 10, 2010, nr. 350
Open Access | Pubmed 25 februari 2011 - Vos, L., Dückers, M.L.A., Wagner, C., Merode, G.G. van
Applying the quality improvement collaborative method to process redesign: a multiple case study. Implementation Science, vol. 5, 2010, nr. 19
Open Access | Pubmed 27 mei 2010 - Jansma, J.D., Zwart, D.L.M., Leistikow, I.P., Kalkman, C.J., Wagner, C., Bijnen, A.B.
Do specialty registrars change their attitudes, intentions and behaviour towards reporting incidents following a patient safety course? BMC Health Services Research, vol. 10, 2010, nr. 100
Open Access | Pubmed 27 mei 2010 - Zwaan, L., Bruijne, M. de, Wagner, C., Thijs, A., Smits, M., Wal, G. van der, Timmermans, D.R.M.
Patient record review of the incidence, consequences, and causes of diagnostic adverse events. Archives of Internal Medicine, vol. 170, 2010, nr. 12
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 27 augustus 2010 - Hoonhout, L.H.F., Bruijne, M.C. de, Wagner, C., Asscheman, H., Wal, G. van der, Tulder, M.W. van
Nature, occurrence and consequences of medication-related adverse events during hospitalization: a retrospective chart review in the Netherlands. Drug Safety, vol. 33, 2010, nr. 10
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 28 februari 2011 - Groene, O., Klazinga, N., Wagner, C., Arah, O.A., Thompson, A., Bruneau, C., Suñol, R.
Investigating organizational quality improvement systems, patient empowerment, organizational culture, professional involvement and the quality of care in European hospitals: the 'Deepening our Understanding of Quality Improvement in Europe (DUQuE)' project. BMC Health Services Research, vol. 10, 2010, nr. 281
Open Access | Pubmed 16 februari 2011 - Vos, L., Dückers, M.L.A., Wagner, C., Merode, G.G. van
Does case-mix based reimbursement stimulate the development of process-oriented care delivery? Health Policy, vol. 98, 2010, nr. 1
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 20 maart 2011 - Makai, P., Klazinga, N., Wagner, C., Boncz, I., Gulácsi, L.
Quality management and patient safety: survey results from 102 Hungarian hospitals. Health Policy, vol. 90, 2009, nr. 2-3
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 27 februari 2009 - Dückers, M.L.A., Stegeman, I., Spreeuwenberg, P., Wagner, C., Sanders, K., Groenewegen, P.P.
Consensus on the leadership of hospital CEOs and its impact on the participation of clinicians in improvement projects. Health Policy, vol. 91, 2009, nr. 3
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 02 april 2009 - Zegers, M., Bruijne, M.C. de, Wagner, C., Hoonhout, L.H.F., Waaijman, R., Smits, M., Hout, F.A.G., Zwaan, L., Christiaans-Dingelhoff, I., Timmermans, D.R.M., Groenewegen, P.P., Wal, G. van der
Adverse events and potentially preventable deaths in Dutch hospitals: results of a retrospective patient record review study. Quality & Safety in Health Care, vol. 18, 2009, nr. 4
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 05 augustus 2009 - Smits, M., Janssen, J., Vet, R. de, Zwaan, L., Timmermans, D., Groenewegen, P., Wagner, C.
Analysis of unintended events in hospitals: inter-rater reliability of constructing causal trees and classifying root causes. International Journal for Quality in Health Care, vol. 21, 2009, nr. 4
Open Access | Pubmed | Fulltext PostPrint 03 juli 2009 - Dückers, M.L.A., Spreeuwenberg, P., Wagner, C., Groenewegen, P.P.
Exploring the black box of quality improvement collaboratives: modelling relations between conditions, applied changes and outcomes. Implementation Science, vol. 4, 2009, nr. 74
Open Access | Pubmed 09 december 2009 - Smits, M., Groenewegen, P., Timmermans, D.R.M., Wal, G. van der, Wagner, C.
The nature and causes of unintended events reported at ten emergency departments. BMC Emergency Medicine, vol. 9, 2009, nr. 16
Open Access | Pubmed 18 september 2009 - Dückers, M., Makai, P., Vos, L., Groenewegen, P., Wagner, C.
Longitudinal analysis on the development of hospital quality management systems in the Netherlands. International Journal for Quality in Health Care, vol. 21, 2009, nr. 5
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 25 augustus 2009 - Smits, M., Wagner, C., Spreeuwenberg, P., Wal, G. van der, Groenewegen, P.P.
Measuring patient safety culture: an assessment of the clustering of responses at unit level and hospital level. Quality & Safety in Health Care, vol. 18, 2009, nr. 4
Pubmed | Fulltext pdf or DOI | Fulltext PostPrint 07 augustus 2009 - Hoonhout, L.H.F., Bruijne, M.C. de, Wagner, C., Zegers, M., Waaijman, R., Spreeuwenberg, P., Asscheman, H., Wal, G. van der, Tulder, M.W. van
Direct medical costs of adverse events in Dutch hospitals. BMC Health Services Research, vol. 9, 2009, nr. 27
Open Access | Pubmed 23 september 2009 - Zwaan, L., Thijs, A., Wagner, C., Wal, G. van der, Timmermans, D.R.M.
Design of a study on suboptimal cognitive acts in the diagnostic process, the effect on patient outcomes and the influence of workload, fatigue and experience of physician. BMC Health Services Research, vol. 9, 2009, nr. 65
Open Access | Pubmed 23 september 2009 - Dückers, M., Wagner, C., Groenewegen, P.
Evaluating the implementation and effects of a multilevel quality collaborative in hospital care: a research strategy. , 2008
Fulltext PostPrint 10 oktober 2008
CV
Memberships
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Member of editorial staff Kwaliteit in Beeld
(Dutch journal about quality management in healthcare) (1996 to present) - Member of editorial staff Zeitschrift für ärztliche Fortbildung und Qualitätssicherung (German journal for evidence and quality in healthcare) (2000 to present)
- Currently an adviser to the Quality Platform V&V of the Netherlands Council of Nurses and Carers and the think-tank for result indicators of the LVT National Association of Home Care Services, and chairperson of the chain diagram planning group Foundation for the Harmonisation of External Quality Review in Healthcare (HKZ).
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During recent years an adviser to various monitoring committees of research projects.
Current position
- Supervisor of the Dutch research program on patient safety in hospitals at the department of public and occupational health/EMGO Institute, VU medical center Amsterdam. (2006 – present).
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Programme manager of the research area 'Quality and Organisation of hospital- and long term care' at NIVEL Netherlands Institute for Health Services Research in Utrecht. (1999 - present)
The research area has 4 main aspects:
a) research into the state-of-the-art of the implementation of quality systems among healthcare institutions and professionals.
b) research into the implementation of quality and safety activities such as guidelines, break through projects or crew research management.
c) research into the effects of quality systems on the care process, the opinions of patients and clinical results.
d) research into risk management and patient safety. The research takes place in various health care fields, e.g. hospital, nursing homes, home health care organisations and mental health care.
Job experience
- Acting programme manager of the 'Quality and Organisation' theme area at NIVEL. (1997-1998)
- Researcher at NIVEL (1994-1996)
- Researcher at the Free University of Amsterdam, EMGO Institute for Research in Extramural Medicine, department of Social Medicine (1997/1998)
- Member of scientific staff at the Stichting Wetenschap en Scholing Fysiotherapie (now Nederlands Paramedisch Instituut (Knowledge Centre for Professions Allied to Health)) in Amersfoort. (1990-1994)
- Physiotherapist in the Noordse Balk, a nursing home in Wormerveer. (1989-1990)
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Employed by a temporary employment agency as a physiotherapist in the Slotervaart hospital, a health centre in Almere, and a private physiotherapy practice in Noordwijk. (1989 and 1992)
Education
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1995-1999 Doctorate at the Medical Faculty, Free University of Amsterdam
Doctoral thesis: Implementation and Effectiveness of Quality Systems in Dutch health care organisations. Utrecht, NIVEL, 1999 - 1990-1994 Organisational and care sociology, University of Amsterdam (exam 1994)
- 1985-1989 Higher professional education in Physiotherapy, Fysiotherapie Leffelaar institute in Amsterdam (exam 1989, cum laude)
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1976-1985 Grammar school, Gymnasium Huckelriede in Bremen, Germany