Project
afgesloten

The current and potential customers of dental prosthetists in the Netherlands

Little is known about the characteristics of clients of dental prosthetists and about potential clients. This information is important for the ONT (Organization of Dutch dental prosthetists) to better support its members in policy making and with their enterprises and service.
- What is the size and composition of the current client group of the dental prosthetist in the Netherlands, what care needs do they have and what are their experiences with the prosthodontist?
- What is the size and composition of the potential client group of the dental prosthetist in the Netherlands, where they are now receiving dental prostheses’ care, which care needs do they have and what is their attitude towards the dental prosthetist?
The survey was conducted among a sample of Dutch adults over 18 years (under the Customer Panel TNS Nipo). The entire TNS Nipo-base is screened for a dental prosthesis and a visit to the prosthodontist.
The study should provide insight into how clients experience the care of dental prosthetists to generate improvement points and to improve care. If such a survey is repeated over a number of years, trends can also be determined that provide strategic information in relation to the policy of the ONT and the profession in general.
Funding
Organisatie van Nederlandse Tandprothetici (ONT)