Project
afgesloten

Inventory of personal alarm safety hazards in the emergency care chain

Duration: December 2016 - March 2018

Little is known about responding to personal alarms and follow up of calls in the emergency care chain. Through understanding of the composition of the supply chain, shortcomings can be revealed.

Aim
The aim of this research project is to improve the quality of the use of personal alarms, and specifically improve the cooperation between personal alarm services, general practitioners/general practitioners cooperation and home care organizations, and to reduce risks concerning patient safety.

Methods
In this project personal alarm services, general practitioners/general practitioners cooperation and home care organizations in the regions Rotterdam and Southeast Brabant are involved. Four research methods are used: 1) focus groups with clients and field parties; 2. interviews with managers of field parties; 3. (quantitative) analysis of existing registered data about personal alarm calls of collaborating parties and 4. a vignette study with call takers.

Results
The results are useful for parties responsible for the follow up of personal alarms in the emergency care chain.
The results are reported in flow charts, infographics, and an animation video. Knowledge dissemination occurs by an invitational conference, newsletters, a report, and a research article. Results are expected in the beginning of 2018.
Funding
ZonMw
In this project we work together with
Regio Zuidoost Brabant
1. Stichting de Zorgboog (Diana Rijntjes)
2. Coöperatieve Huisartsenposten Oost- Brabant (Gerben Welling)
3. Centrale24 (Frenk van den Berg)
4. KBO kring Eindhoven (Trudy van Helmond)
Regio Rotterdam
5. Huisartsenpost Rijnmond (Bert Prins)
6. Aafje (Erna Vogelzang)
7. Zorgcentrale B.V. (Miranda van der Made)
8. Zorgbelang Zuid-Holland-Zuid (Clara Hibma)