Comparison of patient evaluations of health care quality in relation to WHO measures of achievement in 12 European countries.

Kerssens, J.J., Groenewegen, P.P., Sixma, H.J., Boerma, W.G.W., Eijk, I. van der. Comparison of patient evaluations of health care quality in relation to WHO measures of achievement in 12 European countries. Bulletin of the World Health Organization: 2004, 82(2), 106-114