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De toestand van de Nederlandse gezondheidszorg: behoefte aan genuanceerde en concrete maatstaven.

Groenewegen, P.P., Wal, G. van der. De toestand van de Nederlandse gezondheidszorg: behoefte aan genuanceerde en concrete maatstaven. Nederlands Tijdschrift voor Geneeskunde: 2001, 145(36), p. 1722-1725.
The state of Dutch health care: a need for more refined and concrete indicators. The 'World health report 2000' follows a trend towards the use of performance indicators in public services. The indicator used by WHO are in need of conceptual refinement and valid measurement, especially the more subjective ones. The use of indicators for final goals of health (care) systems makes it difficult to translate lack of performance into policy. Instrumental goals are also needed for the latter. It is concluded that the overall performance of the Dutch health care system is built up of the performance of its individual sections. The concrete areas for improvement within these sections need to be indentified, while at the same time a performance paradox should be avoided. (aut. ref.)