Jany Rademakers
Senior researcher; professor emeritus 'Health literacy and patient participation'
Publicatie
Publication date
21-01-2011
Do patient experiences indeed reveal differences between practices more effectively than patient satisfaction?
Hendriks, M., Sixma, H., Rademakers, J. Do patient experiences indeed reveal differences between practices more effectively than patient satisfaction? British Medical Journal: 2010, 341 Reactie op online artikel: C. Salisbury; M. Wallace; A.A. Montgomery. Patients’ experience and satisfaction in primary care: secondary analysis using multilevel modelling. British Medical Journal, Vol. 341 (2010).
Read onlineThe objective of this publication is to explore whether responses to questions in surveys of patients that purport to assess the performance of general practices or doctors reflect differences between practices, doctors, or the patients themselves.