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Overall scores as an alternative to global ratings in patient experience surveys: a comparison of four methods.
Krol, M.W., Boer, D. de, Rademakers, J.J.D.J.M., Delnoij, D.M. Overall scores as an alternative to global ratings in patient experience surveys: a comparison of four methods. BMC Health Services Research: 2013, 13(479)
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J.J.D.J.M. (Jany) Rademakers
Hoofd onderzoeksafdeling en hoogleraar Gezondheidsvaardigheden en Patiëntparticipatie