Senior onderzoeker Zorgstelsel en Sturing en hoogleraar 'Sociale en geografische aspecten van gezondheid en zorg', Universiteit Utrecht
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User involvement in measuring service quality of local authority occupational therapy services: a new approach.
Sixma, H.J., Calnan, S., Calnan, M., Groenewegen, P.P. User involvement in measuring service quality of local authority occupational therapy services: a new approach. International Journal of Consumer Studies: 2001, 25(2), 150-159
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