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What makes end-user training successful? A mixed method study of a business process management system implementation.
Waal, B.M.E. de, Batenburg, R. What makes end-user training successful? A mixed method study of a business process management system implementation. International Journal of Knowledge and Learning: 2012, 8(1/2), 166-183
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Author of this publication:
R.S. (Ronald) Batenburg
Programmaleider en bijzonder hoogleraar Arbeids- en Organisatievraagstukken in de Gezondheidszorg (Radboud Universiteit)