Laura Schackmann, PhD
Researcher (postdoc) Pharmaceutical Care
Research
Within the research program Pharmaceutical Care, I focus on the communication between pharmacy teams and their patients. In my doctoral research, I have demonstrated that specific communication trainings can assist the pharmacy team in dealing with challenging situations, especially when patients' emotions run high, such as during medication switches or new vaccines. Strengthening the communication between the pharmacy team and patients promotes a better understanding of medications, improved adherence to therapy, positive health outcomes for patients, as well as the job satisfaction of the pharmacy team.
In addition to communication research, I also engage in national and international (EU-level) projects on medications and vaccination programs, as well as the changing role of the pharmacist.
In addition to communication research, I also engage in national and international (EU-level) projects on medications and vaccination programs, as well as the changing role of the pharmacist.
Publications
- 2024|Schackmann, L., Vervloet, M., Tuyl, L. van, Dijk, L. van. Naar een versterking van de samenwerking binnen de extramurale farmaceutische zorg: perspectief van eerstelijnszorgverleners. Utrecht: Nivel, 2024. 32 p.
- 2024|Schackmann, L., Koster, E.S., Dijk, L. van, Vervloet, M., Heringa, M. Communication skills-based training about medication switch encounters: pharmacy staff and patients' experiences. International Journal of Clinical Pharmacy: 2024
- 2023|Kroneman, M., Water, L. van de, Schackmann, L., Willems, A., Jong, J. de. Factsheets over de inrichting en financiering van zorgstelsels: naslagwerk met informatie van twintig Europese landen. Utrecht: Nivel, 2023. 168 p.
- 2023|Veldkamp, R., Hek, K., Hoek, R. van den, Schackmann, L., Puijenbroek, E. van, Dijk, L. van. Nivel Corona Cohort: a description of the cohort and methodology used for combining general practice electronic records with patient reported outcomes to study impact of a COVID-19 infection. PLoS One: 2023, 18(8), p. Art. nr. e0288715.
- 2023|Schackmann, L. Pharmacy staff-patient interactions in challenging situations: understanding the roots and ways to flourish patient-centered communication. Utrecht: Nivel, 2023. 210 p. Proefschrift Rijksuniversiteit Groningen
- 2023|Schackmann, L., Copinga, M., Vervloet, M., Crutzen, S., Loon, E. van, Sterkenburg, P.S., Taxis, K., Dijk, L. van. Exploration of the effects of an innovative mentalization-based training on patient-centred communication skills of pharmacy staff: a video-observation study. Patient Education and Counseling: 2023, 114, p. Art. 107803.
- 2023|Heringa, M., Floor-Schreudering, A., Kohli, A., Kwint, H.F., Kempen, T.G.H., Schackmann, L., Tuyl, L. van. Infographic. Grotere rol van de apotheker in het voorschrijfproces: resultaten van een Burgerplatform. Leiden / Utrecht: SIR Institute for Pharmacy Practice and Policy / Nivel, 2023. 1 p.
- 2023|Heringa, M., Floor-Schreudering, A., Kohli, A., Kwint, H.F., Kempen, T.G.H., Schackmann, L., Tuyl, L. van, Dijk, L. van. Het perspectief van burgers op een grotere rol van de apotheker in het voorschrijfproces: verslag van een Burgerplatform. Leiden / Utrecht: SIR Institute for Pharmacy Practice and Policy / Nivel, 2023. 33 p.
- 2023|Schackmann, L., Vervloet, M., Dijk, L. van, Heringa, M., Koster, E.S. Communication during encounters about medication switching: self-reported experiences of pharmacy technicians and patients. Exploratory Research in Clinical and Social Pharmacy: 2023, 9, p. Art. nr. 100259.
- 2023|Schackmann, L., Dijk, L. van, Heringa, M., Koster, E. A communication training for pharmacy staff to improve the conversation about medication switches. Patient Education and Counseling: 2023, 109(Suppl. S), p. 116. Meeting abstract
- 2023|Schackmann, L., Dijk, L. van, Brabers, A., Zwier, S., Koster, E., Vervloet, M. A personalized medication overview appears to be beneficial for caregivers and medication changes. Patient Education and Counseling: 2023, 109(Suppl. S), p. 38. Meeting abstract
- 2023|Dijk, L. van, Schackmann, L., Heringa, M., Vervloet, M. Burgerperspectief op extramurale farmacie: quickscan van Nederlandse literatuur. Utrecht: Nivel, 2023. 45 p.
- 2023|Dijk, L. van, Schackmann, L., Heringa, M., Vervloet, M. Infographic. Burgerperspectief op extramurale farmaceutische zorg. Utrecht: Nivel, 2023. 2 p.
- 2023|Schackmann, L., Hek, K., Vervloet, M., Koster, E.S., Dijk, L. van. Provision of and trust in COVID-19 vaccines information: perspectives of people who have had COVID-19. Health Expectations: 2023, 26(2), p. 806-817.
- 2023|Schackmann, L., Heringa, M., Wolters, M., Faber, A., Dijk, L. van, Koster, E.S., Vervloet, M. Facilitating pharmacy staff's conversations about non-medical medication switches: development and testing of a communication training. Research in Social & Administrative Pharmacy: 2023, 19(5), p.738-745.
- 2022|Veldkamp, R., Schackmann, L., Horsselenberg, M., Vervloet, M., Dijk, L. van, Hek, K. Inhalatiemedicatie en overwegingen van milieu-impact in de eerste lijn: een kwantitatieve analyse van toedieningsvormen en een kwalitatieve studie naar motivatie voor het meewegen van milieu-impact van geneesmiddelen door patiënten en zorgverleners. Utrecht: Nivel, 2022. 38 p.
- 2022|Schackmann, L., Koster, E., Heringa, M., Vervloet, M. Training helpt apotheekteam bij lastig gesprek over medicijnwisseling: goede communicatie voorkomt onveilig en ineffectief medicijngebruik. Pharmaceutisch Weekblad: 2022, 157(45), p. 22-24.
- 2022|Schackmann, L., Dijk, L. van, Brabers, A.E.M., Zwier, S., Koster, E.S., Vervloet, M. Comprehensibility of a personalized medication overview compared to usual-care prescription drug labels. Frontiers in Pharmacology: 2022, p. Art. nr. 1004830.
- 2022|Dijk, L. van, Vervloet, M., Schackmann, L. Staat van de zelfzorg bij de drogist: kennissynthese. Utrecht: Nivel, 2022. 56 p.
- 2022|Schackmann, L., Heringa, M., Koster, E., Dijk, L. van, Vervloet, M. Communication and information about non-medical medication switches by the pharmacy team: patient's needs and preferences. International Journal of Clinical Pharmacy: 2022, 44(1), p. 287. Abstract of the 25th Annual Meeting of ESPACOMP, the International Society for Medication Adherence, 08–19 November 2021
- 2022|Schackmann, L., Vervloet, M., Tomic, M., Dijk, L. van. Personalized medication overview (MijnGiB): insights from patients and (in)formal caregivers after first encounter and after one-month patient use. Part B) Qualitative study. Utrecht: Nivel, 2022. 27 p.
- 2022|Schackmann, L., Dijk, L. van, Brabers, A., Vervloet, M. Comprehensibility of usage instructions on a personalized medication overview (MijnGiB), compared to the usual-care prescription medication labels: a 2x3 between-subjects experiment. Part A) Quantitative study. Utrecht: Nivel, 2022. 48 p.
- 2020|Schackmann, L., Vervloet, M. Netwerk van websites met informatie over geneesmiddelen. Webrapportage: de toegankelijkheid, begrijpelijkheid en gebruiksvriendelijkheid van de verbindingen tussen vier websites vanuit het perspectief van de websitebezoeker. Utrecht: Nivel, 2020. 19 p.
- 2020|Fermin, A., Schackmann, L., Boer, R. de, Bouwman, R., Bruning, M.R., Friele, R.D. Ex ante effectbeoordeling opname schadevergoeding in de Jeugdwet. Utrecht: Nivel, 2020. 69 p.
- 2020|Schackmann, L., Sankatsing, V.D.V., Boer, R. de, Bruning, M., Friele, R.D. Evaluatie 5 jaar tuchtrecht in de jeugdzorg Utrecht: Nivel, 2020. 87 p.
CV
Career
December 2019 – December 2020: Junior researcher law and regulation in the healthcare sector, Nivel
January – August 2019: Research project investigating the contributing factors to the disease burden of chronic kidney disease in Bonaire
March – July 2018: Research project investigating the economic burden of chronic kidney disease in Sri Lanka
January – May 2017: Research project investigating the factors that play a role on the success of rehabilitation in the mental healthcare sector at Emergis in Goes (Province Zeeland)
October – December 2016: Research project investigating the perceptual differences in pregnancy medical care amongst women who delivered in the Netherlands at the AZC in the Middelburg (Province Zeeland)
June – December 2016: A comparative study: the association between BMI and pre-eclampsia amongst pregnant women in St. Antonius hospital, Nieuwegein and Paradise Valley hospital in Phoenix, Arizona
January – August 2019: Research project investigating the contributing factors to the disease burden of chronic kidney disease in Bonaire
March – July 2018: Research project investigating the economic burden of chronic kidney disease in Sri Lanka
January – May 2017: Research project investigating the factors that play a role on the success of rehabilitation in the mental healthcare sector at Emergis in Goes (Province Zeeland)
October – December 2016: Research project investigating the perceptual differences in pregnancy medical care amongst women who delivered in the Netherlands at the AZC in the Middelburg (Province Zeeland)
June – December 2016: A comparative study: the association between BMI and pre-eclampsia amongst pregnant women in St. Antonius hospital, Nieuwegein and Paradise Valley hospital in Phoenix, Arizona
Education
- Master in Science (Vrije Universiteit, Amsterdam):
• Research Masters Global Health
- Bachelor in Science (University college Roosevelt, Middelburg):
• Major: pre-medical sciences
• Minor: psychology
• Research Masters Global Health
- Bachelor in Science (University college Roosevelt, Middelburg):
• Major: pre-medical sciences
• Minor: psychology