Compensatie eigen risico: nooit van gehoord, maar ik denk wel dat ik er recht op heb.

There are many different compensatory arrangements for health related expenses. It is important that these are executed correctly, to prevent that people who are entitled to compensation do not receive the compensation and that people claim the compensation who are not entitled to receive a compensation. In 2008, the compensation arrangement for the obligatory deductible has been introduced. This compensation is paid automatically. People who do not receive the compensation but regard themselves as rightful claimants can ask for the compensation. An evaluation of the compensation arrangement of the Dutch Healthcare Authority shows that many requests for compensation of the obligatory deductible are not justified (85%). This high number of not-justifiable requests leads to unnecessary cost of work. Current research shows that people who regard themselves as rightful claimants and ask for the compensation do not exactly know the ins and outs of the compensation arrangement. They also hardly look for information about this arrangement. To reduce the percentage of not-justifiable requests and the extra cost of work this causes, it is important to provide people with more information about the compensation arrangement for the obligatory deductible. This is expected to reduce also the number of people who are entitled to compensation but do not receive it.