Publicatie

Publication date

The Net Promoter Score – an asset to patient experience surveys?

Krol, M.W., Boer, D. de, Delnoij, D.M., Rademakers, J.J.D.J.M. The Net Promoter Score – an asset to patient experience surveys? Health Expectations: 2015, 18(6), 3099-3109
Download the PDF