Understanding and using quality information for quality improvement: the effect of information presentation.

Zwijnenberg, N.C., Hendriks, M., Delnoij, D.M.J., Veer, A.J.E. de, Spreeuwenberg, P., Wagner, C. Understanding and using quality information for quality improvement: the effect of information presentation. International Journal for Quality in Health Care: 2016, 28(6), 689-697