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The value of cognitive interviewing for optimizing a patient experience survey.

Buers, C., Triemstra, M., Bloemendal, E., Zwijnenberg, N.C., Hendriks, M., Delnoij, D.M.J. The value of cognitive interviewing for optimizing a patient experience survey. International Journal of Social Research Methodology: 2014, 17(4), 325-340
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