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The intention to switch health insurer and actual switching behaviour: are there differences between groups of people?

Hendriks, M., Jong, J.D. de, Brink-Muinen, A. van den, Groenewegen, P.P. The intention to switch health insurer and actual switching behaviour: are there differences between groups of people? Health Expectations: 2010, 13(2), 195-207
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