Research program Communication in Healthcare

Program coordination by Nivel expert professor Sandra van Dulmen, PhD

Prof. Sandra van Dulmen, PhD
Good communication and decision-making between healthcare providers and patients has proven to have a positive effect on the outcome of care giving. But it is not self-evident.

Together with those directly involved, we conduct high-quality research to support and improve the quality and effectiveness of communication in healthcare. In all our research, our starting point is defined by the needs and possibilities of patients, care providers and care organisations.


Doel Points of focus 2022–2024


  • Monitoring policy measures with relevance for communication between care provider and patient.
  • Developing (digital) tools that support patients in communicating and conducting self-management on the care they receive.
  • Demonstrating the effectiveness or harmfulness of (minimal) communicative interventions in the consulting room of the care provider.
  • Analysing and improving the process of shared-decision-making in clinical practice.
  • Contributing to the reduction of administrative burdens of care providers by using innovative communication tools.

Meer weten?Our publications or our projects

There are several ways to find the international publications and research projects relevant to this reseach program:

Meer wetenWant to know more?

For more information on (conducting research together with Nivel in) this specific area of expertise, please feel free to contact our expert and program coordinator Sandra van Dulmen.
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Dulmen, S. van. Research program Communication in Healthcare. From: [Last update 19-May-2022; consulted on 30-June-2022]. URL: