Prof. dr. A.M. (Sandra) van Dulmen studied Psychology. She graduated in 1987 (cum laude) and obtained her PhD in 1996. She works as coordinator of the research program Communication in Healthcare at Nivel. In 2012, she was appointed as Professor in Communication in Healthcare at Radboud university medical center in Nijmegen and later that year also as Professor II at the University of South-Eastern Norway in Drammen, Norway. She obtained a lot of grants for research in the field of provider-patient communication in e.g. pediatrics, oncology, primary care and medical genetics focusing on topics such as shared decision-making, patient participation, empathy, information recall and medication adherence. Many of these projects use technology (eHealth and mHealth) as a way to improve healthcare communication and patient outcomes. This is done by designing, evaluating and testing - in co-creation with patients - web- and smartphone-based participation-enhancing or self-management supporting tools for patients and their healthcare providers. She coordinates a large archive with 18,000 video/audio-recordings of real-life provider-patient interactions collected since 1975. She has successfully supervised 20 PhD students and currently (2021) supervises 11 PhD students. She has published around 235 international papers in peer-reviewed journals and 75 papers in Dutch journals. According to Web of Science, her current Hirsch index is 35 (39 in Scopus).