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Evaluation of communication training programs in nursing care: a review of the literature.
Kruijver, I.P.M., Kerkstra, A., Francke, A.L., Bensing, J.M., Wiel, H.B.M. van de. Evaluation of communication training programs in nursing care: a review of the literature. Patient Education and Counseling: 2000, 39(1), 129-145
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