Patient experiences of inpatient hospital care: a department matter and a hospital matter.

Krol, M.W., Boer, D. de, Sixma, H., Hoek, L. van der, Rademakers, J.J.D.J.M., Delnoij, D.M. Patient experiences of inpatient hospital care: a department matter and a hospital matter. International Journal for Quality in Health Care: 2015, 27(1), 17-25