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The activities of general practitioners: are they still gatekeepers?

Cardol, M., Bakker, D. de, Westert, G. The activities of general practitioners: are they still gatekeepers? In: G.P. Westert; L. Jabaaij; F.G. Schellevis. Morbidity, performance and quality in primary care: Dutch general practice on stage. Oxon: Radcliffe Publishing, 2006. 108-114
This study shows a change in the activities of general practioners (GPs) between 1987 and 2001, to
meet an increasing demand of care. The most striking changes are a drop in percentage of home visits
from 17% to 9% of all contact with GPs and the fact that more work is done by telephone and more
tasks are performed by assistants. Nevertheless, GPs and their assistants still are efficient
gatekeepers of the Dutch health care system: they deal with 96% of all contacts themselves, whereas
for nearly 80% of all health complaints, patients only consult their GPs once. (aut. ref.)