Programmaleider Zorgstelsel en Sturing; bijzonder hoogleraar Zorgstelsel en Sturing CAPHRI, Universiteit Maastricht
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Consumer evaluation of complaint handling in the Dutch health insurance market.
Wendel, S., Jong, J.D. de, Curfs, E.C. Consumer evaluation of complaint handling in the Dutch health insurance market. BMC Health Services Research: 2011, 11(310)
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