Senior onderzoeker Organisatie en Kwaliteit van Zorg
Publicatie
Publicatie datum
Development and evaluation of the resilience analysis grid (RAG) in Dutch hospitals.
Schlinkert, C. Development and evaluation of the resilience analysis grid (RAG) in Dutch hospitals. BMJ Open Quality: 2022, 11(Suppl 2)
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ABSTRACT:
Introduction
Every day, healthcare professionals make tradeoffs to respond to unexpected situations while maintaining (patient) safety. This complex work reality asks for resilience. Tools available in the Netherlands are insufficient to capture this work complexity.
Aim
Enhancing resilience of hospital departments by making the RAG available for Dutch hospital context.
Methods
The RAG is a Safety II measuring instrument and intervention tool that offers healthcare professionals to reflect on their daily work.This happens on the basis of the four RAG capacities Responding, Monitoring, Learning and Anticipating. The RAG will be tested in this project for suitability of the Dutch hospital context. The project consists of three phases with each phase building on the previous phase. First, the RAG questions will be adapted to the Dutch hospital context. Second, RAG-NL reflection workshops will take place in which the RAG-NL will be further evaluated. Three, an implementation plan will be created.
Results
By the time of the conference, phase 2 of this project will be completed so that we can share experiences of translating the RAG to the Dutch hospital context.
Discussion
Ideas for further implementation of the RAG-NL as a measurement and intervention tool will be presented and discussed.
ABSTRACT:
Introduction
Every day, healthcare professionals make tradeoffs to respond to unexpected situations while maintaining (patient) safety. This complex work reality asks for resilience. Tools available in the Netherlands are insufficient to capture this work complexity.
Aim
Enhancing resilience of hospital departments by making the RAG available for Dutch hospital context.
Methods
The RAG is a Safety II measuring instrument and intervention tool that offers healthcare professionals to reflect on their daily work.This happens on the basis of the four RAG capacities Responding, Monitoring, Learning and Anticipating. The RAG will be tested in this project for suitability of the Dutch hospital context. The project consists of three phases with each phase building on the previous phase. First, the RAG questions will be adapted to the Dutch hospital context. Second, RAG-NL reflection workshops will take place in which the RAG-NL will be further evaluated. Three, an implementation plan will be created.
Results
By the time of the conference, phase 2 of this project will be completed so that we can share experiences of translating the RAG to the Dutch hospital context.
Discussion
Ideas for further implementation of the RAG-NL as a measurement and intervention tool will be presented and discussed.
