Marcia’s research line within the Pharmaceutical Care program is good use of medicines (from the perspective of the patient) and communication. On the one hand, she focuses her research directly on the patient, for example by gaining insight into their experiences with medicines and which problems they experience in their use and by examining which interventions can promote adherence. On the other hand, she focuses her research on improving communication between patient and healthcare provider, in particular the pharmacy team, by providing them with tools to (better) support the patient in their medication use. Examples of the tools developed within her research line are online feedback communication training for the pharmacy team (COM-MA). A practical set of questions with which the pharmacy team can identify possible problems in use at the pharmacy counter and discuss them with the patient (TRIAGE). And in collaboration with UPPER/Univeristy Utrecht, the RALPH interview guide fort he pharmacy team to recognize patients with limited pharmaceutical literacy. Since several years, she is also involved in promoting the implementation of medication adherence interventions in (pharmacy) practice.



2017 – 2020: Guest researcher at Amsterdam School of Communication Research (ASCoR), Department of Communication Science, University of Amsterdam.
2004 - present: Nivel, Netherlands Institute for Health Services Research, Utrecht
2018 - present: Senior researcher Pharmaceutical Care
2013 - 2017: Researcher Pharmaceutical Care
2006 - 2012: Junior researcher/PhD student Pharmaceutical Care
2003 - 2005: Assistant researcher Pharmaceutical Care and Care Demand of the Chronically Ill and Disabled
2008 – 2012: PhD, Nivel / Tranzo Tilburg University.
Promotors: DH de Bakker (Nivel/Tranzo Tilburg University), ML Bouvy (Utrecht University). Copromotor: L van Dijk (Nivel).
Title dissertation: “Have you taken your medication yet? The effectiveness of electronic reminders”. Defended: May 22, 2013.

1997 – 2003: MSc, Medical Computer Science, Utrecht University. Specialisation Medical Imaging. Research for master thesis titled “Construction of a digital 3D rat brain blood flow phantom” conducted at Image Sciences Institute, UMC Utrecht. Graduated: May 22, 2003.

1991 – 1997: Secondary school (atheneum), Titus Brandsmacollege, Dordrecht.
Memberships/external committees
2018 – present: Member Medication Adherence Expertise Center Of the northern Netherlands (MEACON)
2018 – present: Member SIG Adherence European Society Clinical Pharmacy (ESCP)
2017 – present: Member Patient-Provider Interaction (PPI) network
2010 – present: Member International Society of Medication Adherence (ESPACOMP)
2008 – present: Member of CaRe Research School