Sandra van Dulmen
Publicatie
Datum
11-07-2025
Reinforcing the humanity in healthcare: using the Glasgow Consensus Statement in the real world.
Makoul, G, Udvardi, A, Gulbrandsen, P, Dulmen,S. van, Magallón-Botaya, R., Noble, L. Reinforcing the humanity in healthcare: using the Glasgow Consensus Statement in the real world. Patient Education and Counseling: 2025. 137(suppl. 1), art. nr. 109131.
Rationale:
Contemporary healthcare is characterized by multidisciplinary teamwork across a vast array of primary, secondary and tertiary services, augmented by progressively more technology and data. While these developments aim to improve care, they have also created obstacles and new challenges for both patients and health professionals. Indeed, the increasingly fragmented and transactional nature of clinical encounters can dehumanize the care experience for patients and health professionals across disciplines and specialties. Indeed, the need to reinforce the
humanity in healthcare has perhaps never been more apparent.
After convening at the International Conference on Communication in Healthcare (ICCH) in Glasgow (2022), an interdisciplinary group of researchers, educators and health professionals worked together to develop a framework for effective communication that both acknowledges critical challenges in contemporary health services and reinforces the humanity in healthcare. The Glasgow Consensus Statement is intended to function as an international touchstone for the training and practice of health professionals, fully recognizing and respecting that different countries are at different stages when it comes to teaching, assessment and policy. It also provides a vocabulary for monitoring the impact of systemlevel challenges.
During a symposium at the ICCH in Rio Mar (2023), 20 participants from eight countries provided feedback that was incorporated into the Glasgow Consensus Statement, recently published in Patient Education and Counseling. This year, members of the Consensus Working Group – along with a local leader – propose a symposium focused on using the Glasgow Consensus Statement in the real world of training and assessment, clinical practice, research, and policy.
Contemporary healthcare is characterized by multidisciplinary teamwork across a vast array of primary, secondary and tertiary services, augmented by progressively more technology and data. While these developments aim to improve care, they have also created obstacles and new challenges for both patients and health professionals. Indeed, the increasingly fragmented and transactional nature of clinical encounters can dehumanize the care experience for patients and health professionals across disciplines and specialties. Indeed, the need to reinforce the
humanity in healthcare has perhaps never been more apparent.
After convening at the International Conference on Communication in Healthcare (ICCH) in Glasgow (2022), an interdisciplinary group of researchers, educators and health professionals worked together to develop a framework for effective communication that both acknowledges critical challenges in contemporary health services and reinforces the humanity in healthcare. The Glasgow Consensus Statement is intended to function as an international touchstone for the training and practice of health professionals, fully recognizing and respecting that different countries are at different stages when it comes to teaching, assessment and policy. It also provides a vocabulary for monitoring the impact of systemlevel challenges.
During a symposium at the ICCH in Rio Mar (2023), 20 participants from eight countries provided feedback that was incorporated into the Glasgow Consensus Statement, recently published in Patient Education and Counseling. This year, members of the Consensus Working Group – along with a local leader – propose a symposium focused on using the Glasgow Consensus Statement in the real world of training and assessment, clinical practice, research, and policy.
Rationale:
Contemporary healthcare is characterized by multidisciplinary teamwork across a vast array of primary, secondary and tertiary services, augmented by progressively more technology and data. While these developments aim to improve care, they have also created obstacles and new challenges for both patients and health professionals. Indeed, the increasingly fragmented and transactional nature of clinical encounters can dehumanize the care experience for patients and health professionals across disciplines and specialties. Indeed, the need to reinforce the
humanity in healthcare has perhaps never been more apparent.
After convening at the International Conference on Communication in Healthcare (ICCH) in Glasgow (2022), an interdisciplinary group of researchers, educators and health professionals worked together to develop a framework for effective communication that both acknowledges critical challenges in contemporary health services and reinforces the humanity in healthcare. The Glasgow Consensus Statement is intended to function as an international touchstone for the training and practice of health professionals, fully recognizing and respecting that different countries are at different stages when it comes to teaching, assessment and policy. It also provides a vocabulary for monitoring the impact of systemlevel challenges.
During a symposium at the ICCH in Rio Mar (2023), 20 participants from eight countries provided feedback that was incorporated into the Glasgow Consensus Statement, recently published in Patient Education and Counseling. This year, members of the Consensus Working Group – along with a local leader – propose a symposium focused on using the Glasgow Consensus Statement in the real world of training and assessment, clinical practice, research, and policy.
Contemporary healthcare is characterized by multidisciplinary teamwork across a vast array of primary, secondary and tertiary services, augmented by progressively more technology and data. While these developments aim to improve care, they have also created obstacles and new challenges for both patients and health professionals. Indeed, the increasingly fragmented and transactional nature of clinical encounters can dehumanize the care experience for patients and health professionals across disciplines and specialties. Indeed, the need to reinforce the
humanity in healthcare has perhaps never been more apparent.
After convening at the International Conference on Communication in Healthcare (ICCH) in Glasgow (2022), an interdisciplinary group of researchers, educators and health professionals worked together to develop a framework for effective communication that both acknowledges critical challenges in contemporary health services and reinforces the humanity in healthcare. The Glasgow Consensus Statement is intended to function as an international touchstone for the training and practice of health professionals, fully recognizing and respecting that different countries are at different stages when it comes to teaching, assessment and policy. It also provides a vocabulary for monitoring the impact of systemlevel challenges.
During a symposium at the ICCH in Rio Mar (2023), 20 participants from eight countries provided feedback that was incorporated into the Glasgow Consensus Statement, recently published in Patient Education and Counseling. This year, members of the Consensus Working Group – along with a local leader – propose a symposium focused on using the Glasgow Consensus Statement in the real world of training and assessment, clinical practice, research, and policy.