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Structure, process or outcome: which contributes most to patients' overall assessment of healthcare quality?
Rademakers, J., Delnoij, D., Boer, D. de. Structure, process or outcome: which contributes most to patients' overall assessment of healthcare quality? BMJ Quality & Safety: 2011, 20(4), 326-331
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J.J.D.J.M. (Jany) Rademakers
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